In this webinar, Susan Schofield discusses how to build success in your office.
She talks about how your team 1st needs to stop defending and start stepping into their own brilliance. Focus on which front desk fundamentals are important to review to continually create and maintain a strong foundation.
You'll learn how to speak with enthusiastic confidence and how to take charge, lead, and direct your clients, remembering that words and tone have a major impact.
"Words create value, trust, and certainty." ~ Susan Schofield
"The goal is not perfection, but to know what to say, when to say it, and how to say it."
About Susan Schofield:
Learn from one of the top Chiropractic Assistants and Office Managers! Susan has spent the last 35+ years exploring, developing, and implementing advanced strategies for Chiropractors, their spouses, staff and patients to break the barriers of mediocrity into High Volume, Patient Centered Practices.
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Original Broadcasted: April 2020