CA Webinar: Structure Determines Function - Front Desk Organization

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Revolutionize your front desk operations, improve patient experiences, and empower your team with effective strategies for success!

As a chiropractic office, you know that the front desk is the heartbeat of your practice. It's where first impressions are made, and where efficiency can make all the difference in patient satisfaction and practice success.

I'm excited to invite you to my next CA webinar on March 12th at 12:00 pm EST, where I will be sharing valuable insights on how to optimize your front desk for maximum efficiency and success. I will address some of the common challenges that many chiropractic offices are facing, and some actionable strategies to overcome them.

By attending this webinar, you will gain valuable insights and strategies that will empower you to transform your front desk operations, allowing you to serve more patients efficiently, excel at VIP customer service, and retain your team's energy and enthusiasm for providing exceptional care, over and over again.

Are you ready to take the next step towards a more organized, efficient, and patient-focused chiropractic practice?

Here's a glimpse of what we'll be covering:

Front Office Setup and Structure:
Learn how to design your front desk layout for optimal workflow and efficiency, avoiding the pitfalls of a disorganized setup.

New Patient Preparation:
Streamline the onboarding process for new patients, including the crucial first phone call, reducing wait times, improving team communication, and patient satisfaction.

Color Organization:
Discover how strategically using color can enhance organization and productivity at your front desk, helping to prevent confusion and errors, particularly during the new hiring process.

Form Printing Techniques: 
Learn the specific way to print and organize patient forms that make each type of patient easy to get started quickly and efficiently.

Organizational Tools:
We’ll explore how the wrong organizational tools can lead to misplaced documents, missed appointments, and a disorganized front desk.

Workstation Organization:
Understand how to set up workstations, files, and paperwork for self-pay and insurance patients to ensure smooth operations.

I am beyond excited to share these practical approaches to revolutionize your front desk operations, improve patient experiences, and empower your team with effective strategies for success!


Let's explore the limitless possibilities that a well-organized and efficient front desk can bring to your team and the community you serve!


About Susan Schofield:
Learn from one of the top Chiropractic Assistants and Office Managers! Susan has spent the last 35+ years exploring, developing, and implementing advanced strategies for Chiropractors, their spouses, staff and patients to break the barriers of mediocrity into High Volume, Patient Centered Practices.

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Original Broadcasted: March 2024