Warren Buffett RSS
9. Communication lesson from Warren Buffet
When Warren Buffet and his partner Charlie Munger do their annual reports for their stockholders, they always start by reviewing the mistakes they have made that quarter.
This allows them to build a tremendous amount of trust, and then they get the opportunity to talk about their strengths, merits, wins, and why they should hold onto and buy more of their stock.
This straightforward yet powerful tactic is a great way to handle asymptomatic patients who need your care.
You know who I am talking about, the patient who’s pain "went away" right after they made the phone call or since they scheduled at your screening or workshop.
Those patients were always challenging and uncomfortable.
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