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adding services, Burnout, Cash, creating value, Doctor Tips, growth, impact, making money, Patient Loyality, Patients, practice tips, profit - December 01, 2020

55. Chase Impact First

Over the years, I've heard many talk about "this is the way to make money; this is how you get the money."

Then years later, they are doing something completely different or are miserable doing the same thing.

When evaluating an opportunity, one of the first aspects I look at to decide if I will say 'yes' or 'no' is

Rhino University EP 15: The One Phrase for MASSIVE Impact

Hey Rhinos, Dr. FJ. I want to talk today about the most important phrase you will ever learn. I don’t care how much time you spend with your patients. What you DO need to do is be very efficient with your language so you’re not wasting 10-15 minutes talking about the weather when you could be checking and adjusting people. Now, some visits will take longer – it could be more complicated, has more resistance, so you need to spend that time.

I’m not saying not to build a relationship with your patients – I’m all about getting to know my patient’s families, and their lives, creating rapport and building that relationship BUT I’m talking about that WHILE I’m checking them.

It took Dr. Fred 7 years of MASSIVE daily visits to get this phrase and it changed his practice.

Rhino Univeristy EP12: The Secret to a Loyal Patient Base

Hi Rhinos!

I want to talk about a very simple and effective tool/strategy - it’s really just about caring and showing people you care. Anyone can do it, but few do because it takes actual emotional labor, it’s emotional work to care; sometimes it hurts but showing that pain and compassion creates an incredible relationship with people. It’s a game changer. Not everyone that comes into your office will stay with you long enough to get well, but you can show you care with every single person.

Rhino University EP4: Financial Presentation

Hi Rhinos, Dr. FJ Schofield here, in this video I'll be going over the 2^nd part of the ROF, the Financial Presentation. This is by the far the most messed up part in the Communication Process; right there with the consultation, it’s so important. If you do a bad consultation you’re screwed, but if you mess this part up, even if you have an awesome consultation and great ROF you shoot yourself in the foot with the Financial Presentation

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Doctor Tips, Dr. FJ, ROF - March 18, 2020

Rhino University EP3: Rhino R.O.F.

A really, really important part of practice is the Report of Findings.

It’s huge! 1st and 2nd visit are obviously a big deal, and once you get those new patients in the door you have to then communicate effectively so they understand what is going on and so that they actually commit to care.

Most complaints that we hear from other patients that have gone to other chiropractors is that he or she didn’t explain anything.

“I would just come in, they’d adjust me and they’d say come back and I just had no idea about what was going on”

People want a plan, they want progression, and they want an explanation. Help them understand what’s going on in your mind. They want to know and it’s your responsibility to take them through the process. Start with this blue print

The biggest mistake that’s typically made is that

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