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Dr. FJ, growth, Leadership - February 21, 2020

19. 3 Ds for perpetual growth

There is a 3 step process to perpetually growing you office, that I have used over the years.

This process consists of 3 D's:

Decision
Develop
Deliver

Growth always requires a decision that you will want to make based on strategy, and this will always require some courage.

You will have to be willing to make yourself uncomfortable and do something you have never done, or you have to give away responsibility of a duty, you have always done, to your team.

The next phase is

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Delegate, Dr. FJ, Leadership - February 20, 2020

18. The Most Dangerous Thought for An Owner

I was speaking at a recent seminar and explained that in the summer, my office has a screening booth at the Farmer’s Market.

It is only 4 hours long, and I pay my team to do it.

They can make more money, and I get that time with my family, so we all win.

But someone in the audience said, “You are above that?”

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Communication, Doctor Tips, Dr. FJ, Patients - February 19, 2020

17. Are you telling people what they want to hear?

find a vast majority of chiropractors fall into two groups.

One wants to be every patient's friend and won't tell people what they need to hear.

The other tells everyone they need 80 visits because they look at each patient like there is a dollar sign flashing above their head.

Neither of these options works well long term.

If you try to be everyone's friend, you will not be respected, you will find poor patient compliance, and that leads to frustration and poor results.

If you recommend 80 visits regardless of what's going on with the patient, eventually people figure this out, and referrals and reacts are few and far between.

Then screenings and talks become your life, which becomes exhausting and not much fun.

There is a better way.

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Burnout, Doctor Tips, Dr. FJ - February 18, 2020